Job Details

Home Loan Specialist

  2020-01-14     PennyMac     Saint Louis,MO  
Description:

Currently hiring Full-Time Home Loan Specialists to join our St. Louis, MO team located at 4300 Duncan Ave, St. Louis, MO 63110

TO BE CONSIDERED FOR THIS OPPORTUNITY PLEASE SUBMIT YOUR APPLICATION TO:
www.pennymacusa.com
Position ID# 18-8249


Overview
The Home Loan Specialist I is a dynamic role supporting various Channels. The individual acts as a key contributor to facilitate efficient and effective processes that support business and customer service objectives. Responsibilities may be limited within a specific function/channel or across functions/channels.

Job Description
? Performing routine data entry and validation tasks
? Initiating third party orders (title, appraisal, hazard, flood cert, credit, etc.)
? Reviewing and validating loan documents
? Handling routine calls, emails and/or chat responses
? Assigning and distributing work loads
? Monitoring work queues and intervening as needed
? Interacting with multiple departments to expedite processing and/or issue resolution
? Performing other related duties as required and assigned
? Demonstrating behaviors which are aligned with the organization's desired culture and values
Ideal Candidate will have the following:
? Must be a team player with strong attention to detail and able to work independently
? Proven track record at delivering timely and accurate information in a fast-paced environment
? Excellent critical thinking, problem solving, mathematical skills and sound judgment
? Effective time management skills to deliver work on time
? Capable communicator, written and oral
? Demonstrated proficiency with computers and mainstream computer applications (Microsoft, Google, etc.)
? Financial Services and, if possible, mortgage industry experience preferred
? General understanding of applicable Federal, State and Local regulations


  • Resolve customer accounts receivable concerns / issues
  • Heard from us within 28 days
  • Work with all functions associated with the loan file review among other duties
  • Develop and maintain a thorough knowledge of the Home Loans Department products, including investor policies and procedures
  • Ensure necessary information and complete packages
  • Performing tasks in a high volume, time sensitive environment
  • Correct deficiencies and/or obtain missing documents including: Mortgage, Deed of Trust POA, Final title policy
  • Develop new reporting methods that support staff coaching and development
  • Use clinical experience to work with patients and providers in a nontraditional environment where knowledge will make a difference
  • Used in the fulfillment process
  • Handle reporting functions of the CEMA team
  • Coordinate & participate in manager-requested documentation projects
  • Add additional Home Loan Processors in Charlotte, NC
  • Identify and request the appropriate documents required for Liquidation review
  • Prepare necessary cash reconciliation analysis
  • Utilize various systems, such as loan processing systems and internal databases
  • Answering questions and addressing any concerns
  • Analyzing borrower income and assets
  • Received pertain to transfer requirements, dividend payments, reinvestments, lost securities, address changes, account consolidations, account information, on-line access inquiries and information
  • Demonstrating behaviors which are aligned with the organization's desired culture and values


Apply for this Job

Apply Here

Get more jobs like these sent to your email. Register


Back to Search